18th November 2024

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THE OFFICIAL WEBSITE FOR FRAMLINGHAM, SUFFOLK, UK

Accessibility statement for Framlingham Town Council

This accessibility statement applies to framlingham.com (make this a link?)

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

Some parts of this website may not be fully accessible:

  • some PDF documents may not be fully accessible to screen reader software
  • some maps may be difficult to navigate using a screen reader

How to request content in an accessible format

If you need information on this website in a different format please let us know

  • the web address of the content
  • your name and email address
  • the format you need

Please use the details below to make your request:

  • email townclerk@framlingham.com
  • call 01728 720183

We will consider your request and get back to you within 15 working days

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact the Parish Clerk

  • email townclerk@framlingham.com
  • call 01728 720183

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information about this website's accessibility

Framlingham Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Statement

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

We have endeavoured to add text alternatives for all images but there may still be some images where this has not yet been added.

PDFs and other documents

Some of our PDF documents are essential to providing our services. For example, we have PDFs with information on how users can access our services.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.

Any new PDF documents we publish will meet accessibility standards. Any older pdfs will be updated where possible to meet these standards.

Preparation of this accessibility statement

This statement was prepared on 24th August 2020. It was last reviewed on 24th August 2020.

We used the methodology described in "Website Accessibility Requirements" produced by NALC

This website was tested using the Microsoft Accessibility Insights for Web tool recommend in that publication.

Last updated: Fri, 31 Dec 2021 17:59